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About half of older adults report having set up a patient portal

Older Adults Often Reluctant to Set Up Secure Patient Portal

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Concerns include increased chance of error versus talking on phone, in person
Stigmatizing language used in medical records to describe patients can influence medical students and residents in terms of their attitudes towards the patient and their clinical decision-making

Language Used in Medical Record Can Affect Patient Care

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Stigmatizing language may transmit bias, influence trainees' attitudes
Best practices have been developed for using electronic health records to enhance patient-centered care

Best Practices Developed for Use of EHR to Enhance Patient Care

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Patients regard EHR as positive presence; can be used to engage patients by jointly viewing data
Regulatory requirements are likely to be an important aspect of physician dissatisfaction with electronic health records that is driving burnout

Regulatory Requirements Drive Dissatisfaction With EHRs

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Other countries using EHR software report satisfaction, cite it as tool improving efficacy
U.S. hospitals will have to post their standard prices online and make it easier for patients to access their electronic medical records

Medicare Requiring Hospitals to Post Prices Online

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Medicare would base part of a hospital's payments on how easy it is for patients to access medical records
Changes can be implemented to help reduce physician frustration with electronic health records

Suggestions Offered to Reduce Physician Frustration With EHRs

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Eight suggestions include providing individualized optimization training to personalize EHR settings
Electronic health record usability may contribute to possible patient harm events

EHR Usability Contributes to Possible Patient Harm Events

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Usability challenges mainly occur during order placement and medication administration
Four best practices outlined that can help prevent health care cyberattacks

Four Best Practices Outlined to Prevent Health Care Cyberattacks

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Health care execs should ID potential inefficiencies in cybersecurity, ensure systems backed up
Electronic health records are not sufficient to ensure success in value-based care

EHRs Not Sufficient to Ensure Success in Value-Based Care

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EHRs do not necessarily capture information needed; interoperability is poor, analytics are incomplete
For older patients discharged from a regional hospital

Rx Discrepancies Common in Hospital Discharge Summaries

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In audit, 68 percent of electronic discharge summaries for older patients had discrepancies